Which clauses are most frequently forgotten in quality auditing?

In this live video, Rob Packard identifies what the most frequently forgotten clauses are in quality auditing. He identifies the root cause of this quality issue, and he shows you how to make sure that you never forget to include these clauses in a quality audit.

This video includes training on the process approach to auditing and root cause analysis.

Most quality issues can eventually be linked to problems with one of the following:
1. failure to establish a systematic process
2. inadequate training
3. inadequate management oversight
4. inadequate resources

For the quality issue of forgetting to audit certain clauses, all four of these could be the problem.