SCRS Presents: The Evolution of OEM Networks and Expectations
SCRSCollision
Published at : 05 Sep 2021
Published at : 05 Sep 2021
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| In this live panel discussion, representatives of General Motors, Mercedes-Benz USA, Nissan Group of America and Volvo Cars USA shared details of their distinct OEM certified program structures, and how the expectations have evolved to their present state. As vehicle architecture and technology advance, so do the expectations of those performing repairs. Specialization and commitment to repair procedure adherence become increasingly more paramount, and many automakers have shifted their models of creating OEM collision repair networks to ensure that consumers have vetted options if collision repair services become necessary. The session, moderated by Aaron Clark, Vice President, Technical Compliance for Assured Performance Network, and David Gruskos, President, Reliable Automotive Equipment Inc. featured the following panelists: John Eck |
General Motors Company Collision Manager, Customer Care & Aftersales Kenneth Park |
Volvo Cars USA Certified Collision Program Manager Ben Cid |
Mercedes-Benz USA Collision Business Manager Mark Zoba |
Nissan Group of America Manager, Collision Network Growth & Strategy There has never been a better time to gain an understanding of what OEMs expect of the collision repair community. Learn directly from General Motors, Volvo Cars USA, Mercedes-Benz USA and Nissan Group of America about their certified networks, Keep an eye on registration for the 2019 events at www.semashow.com/scrs For more information, or to join as a member, visit www.scrs.com Subscribe to the SCRSCollision YouTube channel to be notified as new content is released. |
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