How to Determine an Appropriate Feedback Approach

You know how important good quality feedback is, for developing and motivating your people. But there are different ways you can do it. So, how do you select an appropriate feedback approach for your project team members?

Purpose of feedback
• Learning – improved performance
o So, relieving stress
o And avoiding wasteful re-work or expensive mistakes
• Also, motivation
• Aligning expectations

Feedback Types

1. Judgmental
• Positive – point out what’s good, sideline what’s poor
• Negative – focus on mistakes and how to correct them
• Balanced – as it sounds

2. Non-judgmental
Non judgmental feedback is the appropriate feedback approach for:
Ideal for learning allows people to better understand the situation and facilitation helps them draw their own learning from the experience. Ideal for resilient, motivated individuals. Ideal context is a short-form or longer coaching conversation.

Where to find the balance in judgmental feedback…
This depends on the level of capability that the other person is able to demonstrate.


Recommended Videos
Carefully curated video recommendations for you:
🎬 The Value of Positive Feedback - https://youtu.be/rPjUhX5AM84
🎬 How to Learn from Failure - https://youtu.be/wmMgjrqhHrw
🎬 What is the GROW Model of Coaching? - https://youtu.be/9a4tARKTraI

A while back, I asked Project Managers in a couple of forums what material things you need to have, to do your job as a Project Manager. They responded magnificently. I compiled their answers into a Kit list.
https://kit.co/MikeClayton/what-a-project-manager-needs
Note that the links are affiliated.

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