Learn useful English phrases and vocabulary for dealing with impolite people at work. This lesson gives you lots of different options to help you deal with impolite customers, colleagues, and bosses.
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1:00 Impolite vocabulary
2:08 Dealing with impolite customers on the phone
3:48 Dealing with impolite colleagues
6:05 Dealing with impolite bosses
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Intro music: Far Away by MK2
Background music: Honey and Milk by The 126ers